AVAILABLE REGIONS
Security & Privacy
Cert.No.2022-4-0004
ISO/IEC 27001:2013
ISO/IEC 27001:2013
LSSMKI-011-IDN
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FAQ
Q: Do I need an account to shop?
A: Yes. To start shopping, you'll need to register as an HDI member using a valid phone number. During registration, please provide your name, email, and date of birth, and create your own password. If you were referred by someone, remember to enter their referral code. A one-time password (OTP) for verification will be sent to you via WhatsApp.
Q: What payment methods do you accept?
A: We accept major credit/debit cards, and other secure payment options available at checkout.
Q: Do you offer free shipping?
A: Yes, we offer free shipping on orders over $80.
Q: How long does delivery take?
A: Orders are processed on working days, and standard shipping usually takes 1-3 business days.
Q: How do I request a return?
A: For hygiene and safety reasons, we are unable to accept returns on products that have been shipped, opened, or used.
Q: How do I contact customer service?
A: For any assistance related to your purchase, please contact our order hotline at +65 8424 4676.
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MALAYSIA
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